Frequently Asked Questions

Your Questions, Answered

Explore our FAQ section for quick help and detailed insights on using Detaxio to make filing more efficient.

What is Detaxio?
Detaxio is a cloud-based platform designed to streamline filing processes, identify deductions, and simplify compliance for Canadian organizations.
How does the software update for changes in tax regulations?
Our team monitors updates from tax authorities and deploys timely enhancements so your calculations and forms reflect the latest rules.
Is Detaxio secure?
We use encryption protocols and industry-standard security practices to protect your data at rest and in transit, hosted within compliant Canadian data centers.
Can I integrate Detaxio with my accounting tools?
Yes, Detaxio supports connections with popular accounting platforms, enabling automatic data imports and real-time synchronization.
What support options are available?
We offer email support backed by a dedicated team based in Ottawa, plus a library of tutorials and guided workflows within the application.
How much does Detaxio cost?
Detaxio offers tiered subscription plans that scale with your workflow needs. Visit our pricing page to compare features and select the right plan.
Is there a free trial?
A fourteen-day trial is available so you can explore core features without upfront commitment. No credit card is required to get started.
How do I get started?
Sign up on detaxio.com, complete a brief onboarding questionnaire, and you’ll have immediate access to the dashboard to begin optimizing.